The short version of who Glenn is, what the work is, and how to begin. If your question isn’t here, reach him directly.
It’s ˈyō-pēs, “YO-pees.” A Cuban surname whose origin roots are from Catalonia, Spain.
A catalyst doesn’t add anything foreign; it accelerates a change the material was always capable of. Glenn doesn’t hand leaders a new self. He creates the conditions for the real one to surface, then helps them turn it into conviction they can lead from.
It’s the gap between who you actually are and who fear taught you to become. Capable people perform a version of themselves for so long that they can no longer find the original. It isn’t a confidence problem. Confidence is performance; conviction is knowing.
To fit in at school, at work, in a culture that rewards conformity, people quietly trim the parts of themselves that don’t conform, until the performance becomes the person. As Glenn puts it: you didn’t lose yourself, you edited yourself. The work isn’t reinvention. It’s reclamation.
It is partly a skills problem, but rarely only that. We teach people new skills before they know who they are, so they practice the skill as another performance rather than as themselves. New skills are worth having, and a refresh is often exactly right. They just work far better once you know what you uniquely solve for and can practice them with conviction. The way out starts there, then reinventing on purpose rather than waiting for a crisis to force it. You didn’t lose yourself, you edited yourself.
Rarely because the strategy was wrong. Transformations stall when an organization asks for individual thinking from an environment it built to produce compliance, and then treats the silence that follows as a planning problem. The people who can see what isn’t working are usually the ones with least permission to say so, and leaders who have lost their own conviction won’t act on what they hear anyway. That’s why so many transformations are relaunched rather than finished: the second attempt fixes the plan, when the first one failed on the room.
To be known rather than defined, and to understand why. Standardization isn’t the problem in itself; it’s foundational, and much of it exists for good reason. What doesn’t work is asking someone to do it the way it has always been done, with no explanation beyond precedent. It is hard to believe in work you can’t see the reasoning behind, and people who can’t believe in it will comply rather than commit. Younger employees have grown up with everything else personalized, so a system that treats them as a category reads to them as a failure of leadership rather than a fact of working life.
By changing the room, not the messaging. Inclusion fails when it’s run as a program alongside an environment that still rewards conformity. The five indicators are the practical test, one question beneath each of the five shifts: who do you let in, how do you see them, who do you let them be, what do you let them do, and how do you let them do it? Answer those honestly and you’ll know where your environment actually sits. As Jesus Mantas of IBM put it, if you only address the individual, you are at best only addressing half of the problem.
Yes and no. No, if future-proof means predicting what’s coming and building for it; nobody can do that, and the organizations that try end up defending a forecast instead of reading the present. Yes, if it means building the capacity to respond to whatever arrives. That capacity doesn’t live in the plan, it lives in people who can act before the outcome is certain and who are permitted to bring their full judgment to the work. An organization is only as adaptable as the individuals it allows to be themselves, which is why this is a growth question rather than a resilience one.
Because they’re exhausted from performance, not output. The workload is real, but it isn’t what empties people; maintaining a version of yourself the role seemed to require is a cost that compounds quietly and that no amount of time off resolves. It shows up in the most capable people first, because they’re the ones who learned earliest what the room rewarded and performed it best. You weren’t exhausted from working too hard. You were exhausted from pretending too much. The remedy isn’t rest. It’s closing the gap between who you are and who you show up as, which is what conviction makes possible.
Diversity counts who is in the room. Inclusion determines whether what they carry ever reaches the work. Plenty of organizations achieve the first and quietly fail the second, which is how representation numbers improve while the same people go on editing themselves to stay. The tell is simple: if bringing more of yourself makes your position harder, the room isn’t inclusive, whatever the numbers say. Inclusion isn’t a values exercise. It’s how an organization gets access to the thinking it already hired.
The question contains the mistake. Standardization is foundational, and no organization runs without it; the error is treating it as the whole answer rather than the floor. A workforce managed entirely to the average will hand you a version of the truth rather than the truth, because nobody has been asked for anything more specific than compliance. The alternative isn’t chaos. It’s knowing your people well enough to lead them individually, in the betterment of the organization.
No, and the question itself is usually the edit talking. What makes reinvention hard at fifty isn’t age, it’s how long you’ve been performing a version of yourself that worked. The longer it has paid off, the more it feels like who you are. But reinvention isn’t becoming someone new. It’s reclaiming what you set aside to get here, which means the material is already yours and the work is recognition rather than construction. The practice is the same at any stage: learn, unlearn, relearn, repeat.
It’s raising the value of everything AI can’t do: judgment when the data runs out, trust, reading a room, deciding what actually matters. All of it depends on knowing who you are. AI is an amplifier: where your conviction is real it sharpens you, and where it’s missing it authors you. The leaders who struggle won’t be the ones who adopted it late; they’ll be the ones who were already performing a version of themselves, because a tool that multiplies what you bring will multiply that too. If you don’t know who you are, AI will decide for you.
It’s Glenn’s methodology, built over two decades: the individual plus the environment equals reinvention plus conviction. It begins with the individual, through four skills, six strategies, and four defining questions, then prepares the environment through five leadership shifts. Conviction is the engine that runs through all of it. Every term is defined here.
Confidence helps you perform in the world as it is. Conviction lets you shape the world as it must become: an earned capacity to act on what you believe before the outcome is certain. You can’t borrow it or fake it. Conviction comes before confidence.
No. Most models begin with the role; this one begins with the individual. The shift was independently validated by RBC Capital Markets, which named the same movement the “Individual Revolution.” Glenn published the diagnosis in 2019, years before the data caught up.
For 20 years, Glenn has worked inside Fortune 500 companies, healthcare systems, and higher-education institutions, and increasingly with the next generation through Teens UnEdited™. He is the author of six books and a Forbes contributor since 2010.
The simplest first step is the Conviction Diagnostic: three minutes to see where you’re edited and where to begin. From there, book a call to talk through advising, programs, or bringing the work to your organization.
Yes. Keynotes and one-on-one fireside conversations for leadership audiences, CEO forums, and summits. Reach out to book Glenn to speak.
A three-minute assessment that shows where you’ve traded who you are for who the room wanted, and exactly where to begin reclaiming it. It starts with the question most leaders can’t answer in a sentence: what do you solve for? Take the diagnostic.
The prevention side of the work. The editing crisis doesn’t start at 45. It starts at 15. Teens UnEdited helps young people claim their identity before the world edits it out, using the same method one generation upstream. It’s built for teens, parents, and schools.
Yes. Through GLLG Enterprise, the same method helps institutions stop standardizing their people and start unleashing the individual as the source of growth. The wider ecosystem includes the Conviction Institute, the Age of Personalization, GLLG Puerto Rico, and a dedicated Healthcare practice. One method, many doors.
AI is an amplifier: it multiplies who you already are. Where your conviction is real, it sharpens you; where it’s missing, it authors you. Do the inner work first and AI won’t define you; it will amplify you. Put simply: if you don’t know who you are, AI will decide for you.
Still have a question?
Reach Glenn directlyMeasured ones, reported with each organization. At CVS Health, six years of work with more than 475 associates produced a 25% rise in engagement and 18% better retention. At General Mills, nine years with 275 employees lifted collaboration 33% and innovation 16%. At Target, 95% of 192 participants applied the tools daily and 82% reported greater self-trust. The pattern is the same in each: people stop editing themselves, the room changes, and conviction is earned rather than performed. Read the case studies.
Yes. In 2024, Management in Healthcare published “Operationalising personalisation in a healthcare system,” co-written by Glenn and Tom Jackiewicz, President of the University of Chicago Health System. Inside one health system, patient experience readiness rose from 56% to 88% in twelve months, with gains across leadership, workforce and preventive care. Read the research.
Take the Conviction Diagnostic. In three minutes, see where you've traded who you are for who the room wanted, and exactly where to begin reclaiming it.
His story starts where reinvention did: a family that left everything behind for a new country and refused to call it loss. Cuban Roots →
