Terms of Service

1. Eligibility

The Site and Products are intended for individuals 18 years of age or older. By using the Site or registering, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms.

2. Registration, Purchases, and Subscriptions

A. Registration

To access certain Products, you must complete registration through the Site and pay all applicable fees. Your registration or purchase is confirmed upon receipt of a confirmation email from us.

B. Account Transfers

Registrations, subscriptions, and access credentials are non-transferable without prior written consent from Glenn Llopis Group. Unauthorized sharing or transfer of access may result in cancellation without refund.

C. Refund Policy

All sales are final. Refunds will not be issued except in the following circumstances:

• A Product or event is cancelled by the Company and not rescheduled or replaced
• A documented medical emergency prevents participation, subject to review and Company approval

In the event of a cancellation by the Company, customers will receive a full refund or the option to transfer their purchase to a future offering.

3. SMS / Text Messaging Terms

A. Consent

By opting in to receive SMS messages from Glenn Llopis Group at the time of registration, purchase, or through our website, you consent to receive automated marketing and informational text messages from us. Consent is not required as a condition of purchasing or accessing any Product.

B. Program Description

Our SMS program delivers messages related to: product or event logistics, schedule reminders, exclusive content, promotional announcements, and updates about future programs from Glenn Llopis Group and its affiliated brands.

C. Opt-Out

You may opt out of SMS messages at any time by replying STOP to any text message. After opting out, you will receive one final confirmation. You will not receive further messages unless you choose to re-subscribe. To re-subscribe, text START or contact us at support@glennllopisgroup.com.

D. Message Frequency and Rates

Message frequency varies based on your registration or subscription status and activity cycle. Message and data rates may apply depending on your carrier plan.

E. No Guarantee of Delivery

We do not guarantee that SMS messages will be delivered in a timely manner or at all. Delivery is subject to the availability and reliability of telecommunications carriers. We are not responsible for messages that are delayed, undelivered, or misdirected.

4. Acceptable Use

You agree not to:

• Use the Site or Products for any unlawful purpose or in violation of any applicable regulations
• Submit false or misleading registration or account information
• Attempt to gain unauthorized access to any portion of the Site or its infrastructure
• Disrupt or interfere with the Site's functionality or security
• Reproduce, distribute, or commercially exploit any Site or Product content without our written permission

5. Intellectual Property

All content made available through our Site and Products, including text, graphics, logos, course materials, presentations, frameworks, and proprietary methodologies developed by Glenn Llopis Group (including but not limited to the Leadership in the Age of Personalization (LAOP) methodology), is the property of Glenn Llopis Group, LLC or its licensors and is protected by applicable intellectual property laws.

You may not copy, modify, distribute, sell, or create derivative works from any Site or Product content without our express written consent.

6. Conduct

All users and attendees are expected to conduct themselves professionally and respectfully in all interactions with our Site, Products, programs, and events. The Company reserves the right to suspend or terminate access for any user who engages in disruptive, disrespectful, or unlawful behavior, without refund.

By participating in any recorded program, event, or online session, you grant Glenn Llopis Group permission to photograph or record the session and to use your likeness in marketing and promotional materials, unless you notify us in writing prior to the session.

7. Disclaimer of Warranties

8. Limitation of Liability

9. Indemnification

You agree to indemnify, defend, and hold harmless Glenn Llopis Group, LLC and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your violation of these Terms, your use of the Site, or your conduct in connection with any Product.

10. Third-Party Links

The Site may contain links to third-party websites. We do not endorse or control those sites and are not responsible for their content, privacy practices, or terms. Your use of third-party sites is at your own risk.

11. Changes to Products or Services

We reserve the right to modify the format, content, schedule, speakers, or delivery of any Product with reasonable notice. If a Product is postponed or cancelled, registered users will be notified and offered options consistent with our Refund Policy above.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of North Carolina, without regard to conflict of law principles. Any dispute arising under these Terms shall be resolved exclusively in the state or federal courts located in Wake County, North Carolina. You waive any objection to jurisdiction or venue in such courts.

13. Changes to These Terms

We may update these Terms at any time. Revised Terms will be posted on the Site with an updated Effective Date. Continued use of the Site or any Product following any changes constitutes your acceptance of the revised Terms.

14. Contact Information

For questions about these Terms, please contact us at: