Leadership in the Age of Personalization Docuseries

LAOP 2019 · No. 03

A Power Shift

Glenn Llopis

From the recording

The most significant and disruptive change of the 21st century is this: it's no longer about the business defining the individual. It's about the individual defining the business.

Glenn Llopis

About this episode

I opened the summit with Michelle Williams's Emmy speech, in which she credited bosses who never assumed they knew her needs better than she did. Then I told the story of my own last name, and the afternoon I spent with two linguists from Webster's to settle how it should be pronounced. My argument was simple. The business no longer defines the individual; the individual defines the business, and leaders still clinging to standardization are practicing substitution instead of evolution.

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