Leadership in the Age of Personalization Docuseries

LAOP 2019 · No. 12

Individualized Wellbeing

Stephanie Neuvirth

From the recording

We have five parts to our health and wellbeing strategy: physical, mental, career, community, and financial. It's a different combination for every single person.

Stephanie Neuvirth

About this episode

Stephanie Neuvirth, then head of people and organization at Banfield Pet Hospital, described a workforce whose average associate was a 31-year-old woman, in a profession under real strain. Her wellbeing strategy has five parts, physical, mental, career, community and financial, combined differently for every person. It took 27 presentations to win a student debt benefit. At the time, 93% of the people in it were still with the company, and turnover had dropped by half.

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