Leadership in the Age of Personalization Docuseries

LAOP 2019 · No. 15

Beyond Diversity

Jeff Pilof; Gustavo Canton; Tyjaun Lee

From the recording

You have a genuine desire to see all those people succeed and be at their best. Why would we not have that same emotional attachment to the people we work with?

Jeff Pilof

About this episode

Jeff Pilof ran supply chain at CVS Health and stopped waiting on HR. His team built its own recruiting, development and internship programs, met resistance in year one, and by year three the company was asking how they did it. Tyjaun Lee, a community college campus president, told of a student who was the only brown face in a biology class of 400, and turned a common complaint around: the real question is whether we are prepared for our students.

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