Leadership in the Age of Personalization Docuseries

LAOP 2019 · No. 18

Being Human is Tough

Joe Alvarnas

From the recording

Being human is tough. We should embrace the toughness. Being frail is part of our existence.

Joe Alvarnas

About this episode

At dinner the night before the summit, Joe Alvarnas, a City of Hope physician, talked about the faces he never forgets: eight babies delivered, more than a thousand transplants, and many patients he pronounced dead. After each death he would close his office door and play Dark Side of the Moon before seeing the next patient. In 23 years, no patient ever asked him where to find a cheaper CT scan. Dignity, he argued, doesn't scale like a supply chain.

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