.svg)
LAOP 2019 · No. 19
Teri Fontenot
To me, standardization is just foundational. It is the place that you start, because there's a routine, a pattern, best practices.
Teri Fontenot
Teri Fontenot, CEO emeritus of Woman's Hospital, refused to treat standardization as a dirty word. It is where you start, she said, because best practices and safe handoffs depend on it. But the people most affected by a decision belong in the room, which is how her hospital designed its replacement campus with patients, community leaders and frontline staff. Her warning to healthcare: don't let good reasons become excuses for not changing.
Read the Forbes columnTake the Conviction Diagnostic. In three minutes, see where you've traded who you are for who the room wanted, and exactly where to begin reclaiming it.
His story starts where reinvention did: a family that left everything behind for a new country and refused to call it loss. Cuban Roots →
.svg)
.svg)
.svg)
.svg)
.svg)
.svg)
