From the recording

We are swinging the pendulum ever so slightly and slowly to go to more customization, i.e., personalization.

Gyasi Chisley

About this episode

Gyasi Chisley's mother chose a name that means wonderful and noble child in Swahili, and he has been called everything from Jay Z to Juicy. He now corrects people, because his name is who he is. As president of CTCA Hospitals and Clinics, he described healthcare's slow swing from treating population segments to treating individuals, and a home visit program he helped build that never reached the South Side of Chicago, where he grew up.

Read the Forbes column

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