People-oriented Business

Jack Cox pressed Tom Jackiewicz, CEO of Keck Medicine of USC, on how a hospital can standardize care and personalize it at once. Tom's answer was a surgical program that looks at each patient's exercise, diet and diabetes before an operation, and it cut opioid use by 60%. Europe had the evidence a decade earlier, he said, and at one academic center 85% of surgeons opted out. Keck spread it by starting with the willing.