Leadership in the Age of Personalization Docuseries

LAOP 2020 · No. 09

Corporate Transformation

Rob Wolcott; Stephanie Lloyd

From the recording

Digital technologies push the production and provision of value ever closer to the moment of demand.

Rob Wolcott

About this episode

Stephanie Lloyd was chief underwriting officer at Farmers Insurance when her CEO asked her to launch a startup inside the 92-year-old company, with one condition: don't build it on Farmers' systems. With a team of 13 she created Toggle, a digital renters insurance brand. Rob Wolcott explained why every company needs both a fortress and ships, why organizations reject new ventures the way a body rejects a transplant, and how five principles guided Cambodia's response to HIV/AIDS.

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