Leadership in the Age of Personalization Docuseries

LAOP 2020 · No. 11

Healthcare Leadership of the Future

Gyasi Chisley; Annette Walker

From the recording

Leadership is for people who really want to lead people, not just stuff.

Annette Walker

About this episode

Gyasi Chisley called for confrontation in healthcare, and he started with himself. We build million-square-foot buildings, he said, and then ask the sickest cancer patients to come to us. He wants partnerships with banks and grocery stores, not only other hospitals. Annette Walker explained Jack Cox's value equation with a pizza order and a chemotherapy decision, then argued that leaders have to genuinely love their people, a lesson the frontline nurses and doctors of the pandemic made plain.

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