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LAOP 2020 · No. 12
Fred Diaz; Gisel Ruiz
There is a lot of leadership power in authenticity, and I've often said that consistency is the cousin of integrity.
Gisel Ruiz
Gisel Ruiz spent 26 years at Walmart, most recently as chief operating officer of Sam's Club, and she pushed back on my framing: 2020 isn't chaos, she said, it's change, and personalization isn't inefficient, it's intimate. Fred Diaz, former CEO of Mitsubishi Motors North America, described COVID moving car dealers four or five years ahead in as many months, and how he took his leadership team from 15 to 50 percent diversity of thought.
Read the Forbes columnTake the Conviction Diagnostic. In three minutes, see where you've traded who you are for who the room wanted, and exactly where to begin reclaiming it.
His story starts where reinvention did: a family that left everything behind for a new country and refused to call it loss. Cuban Roots →
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