Leadership in the Age of Personalization Docuseries

LAOP 2020 · No. 15

Reinventing Talent Management

Eric Miller; Tiffany Monroe; Monica Pool Knox

From the recording

It's time that we realize that every single person is unique and that every single person brings something to the table.

Tiffany Monroe

About this episode

Tiffany Monroe, chief people officer at H&R Block, wants to stop hiring for culture fit, which to her means hiring people to fit a box. Eric Miller of ViacomCBS argued that how people reach their goals should count as much as the goals, and that no one should be penalized for staying in a role they love. Monica Pool Knox of Microsoft noted how little companies know their people, and urged leaders to model the vulnerability they want to see.

Read the Forbes column
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