Leadership in the Age of Personalization Docuseries

LAOP 2021 · No. 20

Coexisting With Technology

Gustavo Canton

From the recording

We need to understand that we're going to have to have a much better way to coexist with technology.

Gustavo Canton

About this episode

Gustavo Canton, who leads machine learning and AI programs on Starbucks' analytics team, expects most of today's jobs to be gone by 2030 and reminds us that people are feeling machines that think. He asked leaders to stop handing humans the work of algorithms, to get good at telling stories with data, and to invest in self-awareness for everyone, not only top executives. His boldest proposal was a four-day work week with a fifth day devoted entirely to learning.

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