Education in a World of Ambiguity

Dr. Robert Johnson, president of Western New England University, grew up in Detroit and says most of us were educated, and learned to manage, like a factory line. Leaders now have to lead in ambiguity, accept many routes to the same goal, and help people learn, unlearn and relearn as a matter of course. Listening to two students that morning, he concluded they already understand this, and leaders are the problem. His advice: evolve or become obsolete.