LAOP 2021 · No. 27
Tom Jackiewicz
It's about each individual who's actually trusting us with their life. It's a very sacred bond between a healthcare provider and a patient.
Tom Jackiewicz
Tom Jackiewicz, president and COO of the University of Chicago Medical Center, believes healthcare lost its sense of caring under the strain of the pandemic, gun violence and impersonal buildings. Architects proposed a cool, scientific design for a new cancer center; days later, patients said that was exactly what they didn't want. After hearing Kayla Redig describe her impersonal care there, Tom invited her to help shape it. He also questions exam rooms built around a table nobody likes.
Read the Forbes columnTake the Conviction Diagnostic. In three minutes, see where you've traded who you are for who the room wanted, and exactly where to begin reclaiming it.
His story starts where reinvention did: a family that left everything behind for a new country and refused to call it loss. Cuban Roots →
