Leading a Multi-Generational Workforce

Ninfa Saunders spent 25 years in healthcare's C-suite after starting as a bedside nurse, most recently as CEO of Navicent Health in Georgia. She compares building culture to pinning Jell-O to a wall: it never sticks unless you keep working at it. With five generations in the workforce, she says legacy leaders like her expect to announce a plan and see it done, but what matters is translation. Her starting point for any culture change is honest self-assessment.