From the recording

We must let people know that it is okay to be themselves, and that we want them because of their experiences, not in spite of them.

Mark Gunn

About this episode

Mark Gunn, chief human resources officer at 99 Cents Only Stores, believes courage and vulnerability have to coexist. A single father of three, he once left a meeting of top Walmart executives to pick up his suspended son. When he scolded him, his son said his father didn't make him feel safe, and that changed how Mark listens. He urges leaders to hold people in discomfort longer and to welcome them because of their experiences, not in spite of them.

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