Leadership in the Age of Personalization Docuseries

LAOP 2022 · No. 02

Why Inclusive Leadership is the Future of Business

Wendy York; Glenn Llopis

Wendy York: Dean, Wilbur O. and Ann Powers College of Business, Clemson University (at the time of recording)

From the recording

It's about giving people the freedom to be all that they can be, unleashing people to achieve at their fullest capacity, and being seen in your full humanity and dignity.

Glenn Llopis

About this episode

Our livestream went down that morning, so Dean Wendy York turned her welcome into a fireside chat and put me on the spot. She pushed back: personalization sounds inefficient, even scary. I told her healthcare, business and higher education have never truly centered the people they serve, that we benchmark everyone but ourselves, and that when people say they're busy, their well-being is slipping. I closed by asking the room to write down who they spend time with, and why.

Read the Forbes column
Leadership in the Age of PersonalizationBrowse all nine seasons
The Conviction Diagnostic
How much of you is edited?

Take the Conviction Diagnostic. In three minutes, see where you've traded who you are for who the room wanted, and exactly where to begin reclaiming it.

Start with the question most leaders can’t answer in a sentence: What do you solve for?
Begin the Conviction Diagnostic
© 2026 Glenn Llopis Group · Solving the Conviction Crisis
Identity Catalyst · ˈyō-pēs