Leadership in the Age of Personalization Docuseries

LAOP 2023 · No. 02

Resilience in Turbulence

Chris Lynne

President, University of Phoenix (at the time of recording)

From the recording

There's a lot of turbulence all around us right now, and I believe one antidote can be the connection and community that we build.

Chris Lynne

About this episode

Chris Lynne, then president of the University of Phoenix, welcomed us to the fifth summit by describing who his university serves: students averaging 38 years old, most of them working, two thirds caring for dependents, 60% the first in their family to attend college. Nearly every reason they fail to finish, he said, comes from life rather than the classroom. He walked through how Phoenix uses data and skills-mapped courses to meet them, and its plan to become a nonprofit.

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