Leadership in the Age of Personalization Docuseries

LAOP 2023 · No. 07

Diversity of Thought in Leadership

Julia Zarb; Neil Khaund; Shawntee Reed

From the recording

Diversity of thought has to be something that shows it has value, not just for figuring out where to go, but for actually figuring out what the problem is.

Julia Zarb

About this episode

I asked whether teams can find the right opportunities without diversity of thought. Shawntee Reed said leaders pressed for fast answers default to people who think like them and need to pause and ask who belongs at the table. Neil Khaund described a Gen Z that lived the mortgage crisis, missed graduations to COVID and now sees AI threaten the jobs it trained for. Julia Zarb noted that most people using generative AI at work don't tell their managers.

Read the Forbes column
Leadership in the Age of PersonalizationBrowse all nine seasons
The Conviction Diagnostic
How much of you is edited?

Take the Conviction Diagnostic. In three minutes, see where you've traded who you are for who the room wanted, and exactly where to begin reclaiming it.

Start with the question most leaders can’t answer in a sentence: What do you solve for?
Begin the Conviction Diagnostic
© 2026 Glenn Llopis Group · Solving the Conviction Crisis
Identity Catalyst · ˈyō-pēs