Leadership in the Age of Personalization Docuseries

LAOP 2023 · No. 09

Navigating Hiring and Onboarding

Megan Fritz; Hoa Nguyen; Paul Davis

From the recording

I remind myself that it's just a number. It's not who I am and it's not my value.

Megan Fritz

About this episode

Megan Fritz described reaching a role with real influence and realizing she no longer knew what she wanted to change. Leading 27 teams, she has learned that even her strongest supporters must keep changing too. Hoa Nguyen recalled Google's Project Loon team, built from a textile expert, former infantry and a barista, that stretched balloon flights from one day to more than a year. Paul Davis explained why every department should treat the others as its customer.

Read the Forbes column
Leadership in the Age of PersonalizationBrowse all nine seasons
The Conviction Diagnostic
How much of you is edited?

Take the Conviction Diagnostic. In three minutes, see where you've traded who you are for who the room wanted, and exactly where to begin reclaiming it.

Start with the question most leaders can’t answer in a sentence: What do you solve for?
Begin the Conviction Diagnostic
© 2026 Glenn Llopis Group · Solving the Conviction Crisis
Identity Catalyst · ˈyō-pēs