From the recording

The reason connection matters is because when we have secure bonds, we are more resilient.

Santi Strasser

About this episode

Santi Strasser, born in Argentina, once avoided General Mills' Hispanic employee network because it felt like one more box; today he helps lead it. He sketched an upside-down Maslow model of what individuals and employers each owe: health, then connection, then reflection. Jamie Smith explained how University of Phoenix retrained staff whose jobs disappeared when it closed its data center in 2020, and why he expects AI to change work as much as the internet did.

Read the Forbes column

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