From the recording

Reading our exit interviews is actually eye-opening. So how do we get there before the person leaves?

Kety Duron

About this episode

I opened by walking through our Operational Inclusion Roadmap and its five shifts. Kety Duron described bringing eye exams, skin screenings and counselors on site so employees don't wait weeks for care, and how exit interviews made her ask how to reach people before they leave. Bernadette Finken of Best Buy explained why recruiters must become advisors rather than order takers. Tim Alba urged leaders to tap new hires' fresh eyes.

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