Leadership in the Age of Personalization Docuseries

HAOP 2024 · No. 01

Opening Remarks

Glenn Llopis

From the recording

Your organization is only as resilient as the least resilient individual in your workforce, and your most resilient individual is only as resilient as the organization will let them be.

Glenn Llopis

About this episode

I opened the 2024 summit with a hard truth: leaders are not made vulnerable by healthcare's threats so much as by their inability to respond in real time. I talked about comfort zones that keep us successful now at the cost of success later, and why our theme was chasing leadership reinvention. Personalization threatens standardization, standardization fights back, and our job is to find the harmony between them.

Read the Forbes column
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