Leadership in the Age of Personalization Docuseries

HAOP 2024 · No. 03

Adopting the Personalization Mindset

Gyasi Chisley; Sharona Johnson; Stu Clark

From the recording

I have to be touching the people that I'm trying to serve because I always say, if service is beneath you, then leadership is beyond you.

Gyasi Chisley

About this episode

Gyasi Chisley argued that healthcare earns its money in the medicine rather than the cure, and asked leaders what they did today to disrupt it. Sharona Johnson, a nurse practitioner, described people masking at work for most of the year and asked why we don't simply set the box on fire. Stu Clark said there is no average diabetic and made the case that primary care is paid in ways that work against the patient.

Read the Forbes column
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