Leadership in the Age of Personalization Docuseries

HAOP 2024 · No. 14

Grand Finale

Glenn Llopis; Scott Wolf

From the recording

The leader is not supposed to have every idea. The leader is just supposed to pave the way.

Scott Wolf

About this episode

To close the summit, I sat down with Scott Wolf, a physician who went on to lead health systems, to test six non-negotiable strategies for reinvention. Scott worries about experienced nurses leaving with decades of knowledge. He described meeting-free Wednesday mornings spent rounding, and a surgical tech whose idea for supply racks outside each operating room saved him miles of walking and gave his colleagues the confidence to bring ideas of their own.

Read the Forbes column
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