From the recording

That's what happened in institutions of healthcare. We've standardized everything where the individuals have been lost.

Greg Brannon

About this episode

Greg Brannon has wanted to be a doctor for as long as he can remember, and after more than 30 years in medicine he believes healthcare standardized so much that the individual got lost. He remembers nurses who knew every patient and family before charting pulled them to the computer. Greg urged leaders to keep asking why, to read widely, and above all to listen to each patient's story.

Read the Forbes column

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