Leadership in the Age of Personalization Docuseries

HAOP 2025 · No. 08

Transforming Nursing Leadership: Empowering Through Personalization

Raelene Brooks

Dean, College of Nursing, University of Phoenix (at the time of recording)

From the recording

You can't get a team of people to engage unless they feel like they're being heard, their thoughts are being understood and they are adding value to the work they're doing.

Raelene Brooks

About this episode

Raelene Brooks has been a registered nurse for nearly 30 years, and she believes a leader should read a team the way a good nurse reads a patient's room. She makes a point of asking quiet, analytical people for their thoughts, and has nurses map a pharmacist's day to see why a medication runs late. When accreditors asked her faculty about working with her, the words that came back were empathy and caring.

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