Leadership in the Age of Personalization Docuseries

HAOP 2025 · No. 11

The Silent Crisis of Caregiving: How AI and Empathy Are Reshaping Home Care

Seth Sternberg

CEO, Honor Technology (at the time of recording)

From the recording

The reality is employers are missing out on workforce productivity as a result of that. It's a silent, hidden thing.

Seth Sternberg

About this episode

Seth Sternberg's company began with a small moment: his mother, who once collected speeding tickets, said driving had gotten harder. That led him to home care for older adults, where his team first interviewed caregivers in coffee shops. They heard people who wanted to be treated as professionals, who feared walking into unknown homes, and who could lose half their pay in a week. Seth also urged employers to offer parent care as they offer childcare.

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