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C-suite and senior executives from more than 20 Fortune 500 companies met for one invitation-only day on how U.S. leadership should prepare for the Cultural Demographic Shift. Magic Johnson and Mike Fernandez led the featured roundtable.
The day was framed around markets and demographic groups, yet the speakers kept describing individuals. Magic Johnson said you can't have a cookie-cutter mentality; you have to tailor your approach. CVS Health said its pharmacies should not be one size fits all. Dr. Joseph Alvarnas of City of Hope described two paths for healthcare, one intensely personal and one highly regimented. Four years before the first season, the first room was already weighing the average against the person. My own thinking shifted after that day, from the group to the individual.
The room came to talk about groups. Every answer it found pointed to the individual.
Glenn LlopisShort moments from this summit. Each one leads to the full session.
Be willing to be misunderstood
Arthur Valdez, EVP, Chief Supply Chain & Logistics Officer, Target
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Adaptability, living with a vision impairment
Recorded when Ioanna Beckman was a statistics student at the University of Washington
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His resilient journey as a Latino leader
Arthur Valdez, EVP, Starbucks
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Consumers-turned-patients expect more
Nik Modi, Managing Director, RBC Capital Markets
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“Leadership gets lonelier as we progress”
Teresa Feidt, former Chief Strategy and Business Development Officer
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A person, not “the cancer patient”
Ed Kim, Physician-in-Chief, City of Hope Orange County
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Openness and communication build inclusion
Recorded when Brielle Lubin was a junior at Harvard-Westlake School
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From transactional to consultative
Eduardo Criado, President, Aon Puerto Rico
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Prevention and empowerment
Dr. Greg Brannon, Medical Director, Optimal Bio
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“I needed a greater reach than my own unit”
Dr. Raelene Brooks, Dean, College of Nursing, University of Phoenix
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Humanizing the whole patient experience
Tom Jackiewicz, President & COO, UChicago Medicine
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Agreeing to disagree
Recorded when Scott Cole was a senior at the Leeds School of Business, University of Colorado Boulder
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Opening remarks: resilience for working adults
Chris Lynne, President, University of Phoenix
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“The frontline already knows how to fix it”
Nancy Blake, PhD, RN
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“Learn, unlearn and relearn as a steady state”
Robert E. Johnson, PhD, President, Western New England University
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https://cdn.prod.website-files.com/6a02e7c09f12768663708ad1/6ad648bb407755e05dc68047_ci-hc-johnson.mp4
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Know people's needs at home, not just at work
Joe Moscola, EVP, Northwell Health
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A culture of retention
Mike Dandorph, President & CEO, Tufts Medicine
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A 150-year-old company reimagining itself
John Parrish, VP Disruptive Growth, General Mills
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“Not the percentile. The individual.”
Dr. Greg Brannon, Founder and Medical Director, Optimal Bio
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https://cdn.prod.website-files.com/6a02e7c09f12768663708ad1/6ad648bace256a60ab418ba4_ci-hc-brannon.mp4
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People do their best when they aren't worried how they're perceived
Mony Iyer, COO, Banfield
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Why community outreach is critical
Angela Talton, SVP & Chief DEI Officer, City of Hope
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Resilience and “Break My Soul”
Bill Hulseman
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“We saved your life… you need to move on”
Kayla Redig, founder, the Vincible Movement
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The first 60 to 90 days
Tiffany King, VP Human Capital, UnitedHealthcare
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2022-07-the-secret-to-employee-retention
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The paradox of self-resilience in healthcare
Rebekah Marsh, Dr. Joe Alvarnas, Cindy Finch
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“All are welcome” wasn't getting across
Recorded when Brielle Lubin was a 10th grader at Harvard-Westlake School
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Socialization and students' mental health
Tony Ortiz, Founder, NRC Research Institute
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Team resilience, diversity of thought and AI
Julia Zarb, Shawntee Reed, Neil Khaund
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No going back to the old way
Robert Johnson, President, Western New England University
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Preparing students to respond to change
Wendy York, Dean, Powers College of Business, Clemson
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Community infrastructure, from standard to personal
Shalini Vajjhala, in conversation with Glenn Llopis
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Take the Conviction Diagnostic. In three minutes, see where you've traded who you are for who the room wanted, and exactly where to begin reclaiming it.
His story starts where reinvention did: a family that left everything behind for a new country and refused to call it loss. Cuban Roots →
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