Individuality

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Trust

Your Mistakes Are Your Team's Best Curriculum

Leaders are not responsible for always being right. They are accountable for learning fast. Owning your mistakes out loud turns them into lessons your whole team can use.

By Glenn Llopis

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4

min read

Your Mistakes Are Your Team's Best Curriculum, an article by Glenn Llopis

Leaders are not responsible for always being right. Yet too many let ego and hidden agendas stand in the way of doing what is best for the people and organizations they serve, and they act as if being right were the whole job.

What leaders are accountable for is making sure problems become opportunities, solutions are found early and momentum is never lost. That requires knowing who the real experts are on your team and empowering them during crisis and change, so the organization is never blindsided. No leader does that alone.

Every accomplished leader I have worked with will tell you they made plenty of mistakes along the way. They will also tell you that the collective insight from those bad decisions taught them their most valuable lessons, including how to see opportunity everywhere and anticipate the unexpected. That is wisdom. Too many leaders lack it, because they are too proud to treat their mistakes as learning moments for themselves and others.

Study the Why and the How

I learned this early. The week before I started at UCLA, I sat in a room of 300 students and heard, "80% of you will drop out and fail." I went on to be placed on academic probation three times in two years. I persevered, not because I was special, but because I had the support of my parents and the confidence to tell people I was struggling. Admitting it out loud is what got me the help I needed to navigate uncharted waters. My failures became my curriculum the moment I stopped hiding them.

We spend enormous energy maximizing our strengths and very little understanding how and why we fail. Both matter equally. Effective leaders dissect the why and the how of their successes and their failures. I think of this as circular vision: looking around, beneath and beyond each decision to see the dynamics we usually ignore.

This is not permission to be reckless. It is a responsibility to understand why something didn't work and how you could have approached it differently. Leaders who skip it repeat their mistakes at a faster pace.

The best way to stay ahead of the market is to strengthen your ecosystem, the foundation of people and resources that helps you make better decisions over time. Without a strong ecosystem, leaders stop maturing. Perhaps that explains why so many leaders eventually become followers.

Great leaders admit their mistakes for four reasons.

1. It Earns Respect

People don't expect perfection from their leaders. They expect unwavering attention and bold initiative. When you are honest about your shortfalls and show that you learned from them, you earn respect and create an environment of transparency.

Leaders who play it safe to avoid being wrong don't earn respect. Respect goes to leaders who take calculated risks, change the conversation and challenge the status quo for the benefit of the healthier whole. Competitive advantage comes from anticipating change and acting before the opportunity passes, which means you will sometimes be wrong. Own it when you are.

2. It Strengthens the Team

When a leader admits a mistake, it brings clarity to opportunity gaps and creates shared accountability. People start to have each other's backs. Plenty of leaders hesitate because they believe it will weaken their presence and authority. So they hide behind their title. That builds a wall at the very moment people want to relate to their leaders as individuals and know they have faced the same obstacles. Used this way, vulnerability signals strength.

3. It Leads by Example

When you are accountable for your mistakes, you give people permission to stop fearing the wrong decision. That is when they start taking initiative. Great leaders put themselves on the front lines of change. They take the leap others avoid, accept the risk and, if they fail, admit it and learn from it in full view of their team.

4. It Builds a Culture of Trust

Respect, stronger teams and leading by example add up to a culture of trust. In that culture, people can bring an entrepreneurial attitude to their work, and innovation follows. They want to work where truth and transparency come first, and where leaders are open about where the company is headed. The leaders they trust most are often the ones who have been honest about their missteps.

Turn Your Next Mistake Into a Lesson Plan

  1. Name it quickly. The longer you wait, the more people fill the silence with their own story.
  2. Separate the what from the who. Take responsibility for your part without assigning blame to others.
  3. Share the lesson. Explain what you would do differently, so the team learns alongside you.
  4. Show the correction. Follow through visibly, so accountability becomes action.
  5. Invite others to do the same. Make post-mortems a normal practice, not a punishment.

This is the opposite of always needing to be right, and it is one of the most practical lessons failure teaches you about leadership.

With mistakes come lessons. With lessons comes experience. With experience comes a greater ability to see opportunity. And opportunity, seized rightly, can be the platform that advances your career, your organization and the industry you serve.

Want to explore these ideas further? Learn more about my work on leadership, identity and conviction at www.theglennllopis.com.

Glenn Llopis

Founder and CEO of Glenn Llopis Group, author of seven books and creator of Leadership in the Age of Personalization.

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